Terms of service.

These Terms of Service (“Terms”) govern access to and use of the Talking Postcard product, the websites at talkingpostcard.io and voxaris.io, the Voxaris Command dashboard at app.talkingpostcard.io, and any APIs or services provided by Voxaris AI, Inc. (collectively, the “Service”).

By accessing the Service you agree to these Terms. If you are entering into these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity.

1. The Service

Talking Postcard is an AI direct-mail product that combines physical postcard mailers with an AI video agent reachable via QR scan. We provide turnkey campaigns to participating automotive dealerships under separate written service agreements.

The marketing site at talkingpostcard.io includes an illustrative configurator and a live demo of the AI agent. The demo uses sample dealership values for illustration only and does not create any real campaign on the visitor’s behalf.

2. Acceptable use

You agree not to:

• Use the Service to harass, defraud, or otherwise harm any individual or entity.
• Reverse engineer, decompile, or attempt to derive source code from any component of the Service.
• Submit content that infringes intellectual property rights, violates law, or contains malware.
• Attempt to impersonate Voxaris, any dealership, or any AI agent persona we operate.
• Use automated means to flood the Service with traffic, requests, or fake demo launches.

3. AI agent & recording

When you launch a live demo at /call, you consent to having your audio, video, and transcript captured and processed by our subprocessor Tavus and stored briefly for product-improvement purposes. See our Privacy Policy for retention details.

The AI agent (“Maria”) is a generative AI system. It may occasionally produce incorrect or inappropriate output. We do not warrant the accuracy of any statement the agent makes. The agent will identify itself as AI on request.

4. Dealership campaigns

If your dealership engages Voxaris to operate a real campaign, the specific terms (pricing, scope, data handling, CRM routing, agent persona, recording disclosures) are governed by a separate written service agreement and not these Terms. In the absence of such an agreement, the marketing site, demo, and dashboard are provided on an as-is basis.

5. Intellectual property

All rights in the Service, including the Voxaris and Talking Postcard names, logos, software, and content (other than User Content), are owned by Voxaris or its licensors. You receive a limited, revocable, non-transferable license to access and use the Service in accordance with these Terms.

6. User Content

You retain ownership of content you submit (including configurator variables, contact-form inputs, and demo-call audio/video). You grant Voxaris a worldwide, royalty-free license to use that content solely to operate, improve, and secure the Service.

7. Third-party trademarks

Vehicle make and model names (Hyundai, Toyota, Tucson, IONIQ, Palisade, etc.) appearing in demos, configurator examples, or sample copy are the trademarks of their respective owners and are used descriptively. We claim no partnership, sponsorship, or endorsement by any vehicle manufacturer.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error-free.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL VOXARIS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING FROM YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100), OR THE AMOUNT YOU HAVE PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify and hold Voxaris harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of (a) your breach of these Terms, (b) your misuse of the Service, or (c) your violation of any applicable law or third-party right.

11. Termination

We may suspend or terminate access to the Service at any time, with or without cause, with reasonable notice where practical. You may stop using the Service at any time. Sections 5–10, 12, and 13 survive termination.

12. Governing law & venue

These Terms are governed by the laws of the State of Florida, without regard to conflict of laws. Any dispute arising from these Terms or the Service will be brought exclusively in the state or federal courts located in Orange County, Florida, and you consent to personal jurisdiction in those courts.

13. Changes to these Terms

We may modify these Terms from time to time. The “Last updated” date will reflect the most recent change. Material changes will be announced via the marketing site. Continued use of the Service after a change constitutes acceptance of the revised Terms.

14. Contact

Voxaris AI, Inc.
Orlando, FL
legal@voxaris.io